Contact Us

Get in Touch

We’re here to assist you! Whether you have a question about a specific designer fragrance, need help tracking your order, or want a personalized recommendation, our team is ready to help.

Ways to Connect

  • Live Chat (Recommended): For immediate assistance, click the chat icon at the bottom of your screen. Our team is available to help you in real-time during business hours.

  • Email Support: Prefer to send us a detailed message? Reach us at support@oohfragrance.com. We strive to respond to all inquiries within 24 business hours.

Business Hours

Our customer support team is available during the following times (Eastern Time):

  • Monday – Friday: 9:00 AM – 3:00 PM

  • Saturday & Sunday: Closed (Orders are still processed for next-business-day dispatch!)

Our Location

OOH FRAGRANCE

Based in Ridgewood, New York

United States