Contact Us

Get in Touch

We’re here to assist you! Whether you have a question about a specific designer fragrance, need help tracking your order, or want a personalized recommendation, our team is ready to help.

Our Business Model

OOH FRAGRANCE is an online-only boutique dedicated to providing authentic designer fragrances. By operating exclusively online, we are able to offer a curated selection of premium products directly to our customers.

Ways to Connect

  • Email Support: For all inquiries, please reach out to support@oohfragrance.com. We strive to respond to all emails within 24 business hours.

  • Live Chat: Need immediate help? Click the chat icon at the bottom of your screen during our business hours.

Business Hours

  • Monday – Friday: 9:00 AM – 3:00 PM (Eastern Time)

  • Saturday & Sunday: Closed (Orders are still processed for next-business-day dispatch!)

Our Location

OOH FRAGRANCE Ridgewood, New York, United States For returns and official correspondence, please contact our support team at support@oohfragrance.com to receive secure instructions and the authorized return address.